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TERMS AND CONDITIONS – HorsesConnect (Website & Services)

Last updated: 21/04/2026


1. Introduction

These Terms and Conditions govern your use of the HorsesConnect website and services. By accessing this website or booking any service, you agree to these Terms.


2. About Us

HorsesConnect provides equestrian coaching and related services in the UK.


3. Use of the Website

You agree to:

  • Use this website only for lawful purposes
  • Not misuse, hack, or attempt to disrupt the website
  • Not reproduce or copy content without permission

We reserve the right to restrict access at any time.


4. Intellectual Property

All content (text, images, branding, videos) on this website is the property of HorsesConnect unless stated otherwise.
You may not use, reproduce, or distribute any content without written permission.


5. Bookings & Payments

  • All bookings must be confirmed and paid in advance
  • Prices may change at any time
  • We use third-party providers (e.g. Stripe) for secure payments
  • We are not responsible for issues arising from third-party payment platforms

6. Cancellation Policy

  • Minimum 24 hours notice required
  • Late cancellations may be charged in full
  • We may reschedule due to safety, weather, or unforeseen issues

7. Liability Disclaimer

  • Use of this website and services is at your own risk
  • We are not liable for any loss, injury, or damage unless caused by negligence
  • We do not guarantee uninterrupted or error-free website access

8. Data Protection & Privacy (GDPR)

We are committed to protecting your personal data in accordance with UK GDPR.

We may collect:

  • Name
  • Email address
  • Phone number
  • Booking details
  • Payment-related information (processed securely via third parties)

Your data is used to:

  • Process bookings
  • Communicate with you
  • Improve our services

We do not sell your data.

We may share data with trusted third parties (e.g. payment providers) only when necessary.


9. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with a data protection authority

To exercise your rights, contact: horsesconnect@outlook.com


10. Cookies

This website may use cookies to improve user experience and track performance.

By using the site, you consent to the use of cookies.
You can disable cookies in your browser settings.


11. Third-Party Links

This website may contain links to third-party websites.
We are not responsible for their content, privacy policies, or practices.


12. Changes to Terms

We may update these Terms at any time. Continued use of the site means you accept the updated Terms.


13. Governing Law

These Terms are governed by the laws of England and Wales.


14. Contact

HorsesConnect
Email: horsesconnect@outlook.com